Workplace First Aid Kits - Shipping & Returns

Brenniston National Standard Workplace First Aid & Safety - Brenniston Shipping & Returns

Shipping is free anywhere in Australia for orders over $99.

Your workplace first aid and safety products will be despatched within 48 hours when you place your order between 8am and 12pm Monday to Friday, product availability pending.

Average delivery time is 3 business days, allowing for up to 10 business days. If you have not received your purchase within this time frame, please contact our office urgently.

If a product is out of stock with out supplier and delivery time is beyond our control, you will be notified by email and asked to either confirm your acceptance, or cancel the product order.

As a signature is required on delivery, your shipping address should always be attended during business hours.

 

Shipping rates

Order value - Shipping rate

Under $99 - $15.00

Over $99 - Free

 

Signature on delivery

As a signature is required on delivery, your shipping address should always be attended during business hours.

 

Customer pick up

Avoid shipping costs and collect your order directly from our office at 5 Cato Street, Hawthorn East, Victoria. Call Customer Care on 1300 730 079 to arrange pick up between 8am and 4pm, Monday to Friday.

 

Easy Product returns

Please check your goods as soon possible after delivery.

Contact Customer Care on 1300 730 079 with notice of discrepancies within seven days of receiving your goods. The returned goods must be unused and in the same condition they were sent.

We undertake to replace, exchange or refund any undamaged product returned to us unused. Shipping expenses will only be refunded if the goods are faulty or do not match your order.